Return & Exchange Instructions

If you aren't satisfied with your SolderAlchemy purchase, we offer hassle-free and complimentary returns within 7 days of delivery.

Step 1: Please contact us via email at   [email protected] to ensure your return is not missed. We will provide the return address in the email.

Step 2: Please pack the item(s) carefully and provide the tracking number after shipping.

Step 3: Once we receive the package, we will issue a refund to your original payment method.

Return & Exchange Conditions:  

1. The time frame for return & exchange must not exceed 7 days from when the original order was received.

2. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.

3. If the return is due to quality issues or other faults on SolderAlchemy's part, shipping fee will be refunded and return shipping cost will be reimbursed. Otherwise, the shipping fee is not refundable.